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The Origin agent for Windows is distributed as an MSI package available directly from the Origin console. You run it via msiexec with a provisioning token to perform a fully silent, user-invisible installation — no interactive prompts, no reboot required. An .exe installer is also published alongside the MSI under Settings → Installers. It is better suited to direct, one-off installs because it detects and installs the Visual C++ redistributable automatically.

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Prerequisites

Microsoft Visual C++ 2015–2022 Redistributable (x64) 14.44 must be installed on the endpoint before you run the MSI. If it is missing, the MSI installation will fail.The .exe installer detects and silently installs the redistributable automatically if it is absent — use the .exe for ad-hoc deployments where you cannot guarantee the prerequisite is already present.For MDM / SCCM deployments with the MSI, link the Visual C++ Redistributable as a dependency so it is installed first.
You also need:
  • Local Administrator rights on the target endpoint (or a deployment account with equivalent privileges).
  • A provisioning token for your tenant, created in the Origin console under Settings → Provisioning Tokens. The MSI itself is downloaded from Settings → Installers — these are two separate views.
  • Outbound HTTPS access to https://registration.prod.originhq.com and https://endpoint.prod.originhq.com.

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Install commands

Replace origin-installer-x_y_z-windows-x64.msi with the actual filename you downloaded, and <your_jwt_token> with your tenant’s JWT.

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Standard silent install

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Silent install with enhanced logging

Use this variant when you need a verbose MSI log for troubleshooting. The log file is written to the Origin logs directory.
Origin collects AI event data at the application layer — through each AI tool’s OpenTelemetry exporter and through application-level hooks — so the installer deploys no network driver and requires no certificate. There is nothing to exclude in an Application Control policy.

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Log locations

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System tray icon

Once installed, the Origin agent places an icon in the Windows system tray. The icon gives you at-a-glance health status, a shortcut to run a full Diagnostic Report (registration, mTLS credentials, backend reachability, telemetry collection, and more), and one-click access to the agent log folder. For a full end-to-end verification workflow — including PowerShell service checks and test prompts — see Verify the Origin Agent Is Running and Capturing AI.